Learn about the claims process

First, tell us what happened.




你可以存档你的汽车 & motorcycle claim by phone if you like, but 网上申请 或与 我们的程序 是快速和容易的:

  • 控制自己 – check the status of your claim, upload photos and other documents, 设立直接存款, communicate with your Claims team, get electronic notifications, 和更多的.
  • 找一家维修店 – The choice of repair shop is yours, but keep in mind our 选择服务 shops provide a guaranteed completion date and limited lifetime warranty.
  • 选择租赁 – If you have rental coverage on your policy, you may be able to choose a replacement vehicle to use while yours is in the shop.
  • Complete a virtual estimate -又快又容易. If you’ve filed a claim and declined our 选择服务®计划, our Photo Estimate tool can help if the damage is external and minor, and you still have access to your vehicle. It will help you take guided photos of your vehicle damage to get an initial estimate and payout for covered damage as early as 48 hours from submission.

    通过 州立农场移动应用 要使用这个工具. (Not available in Massachusetts or Rhode Island).
  • 放轻松 – our mobile app lets you access claim information and complete tasks w在这里ver you are, 只要你愿意.

If you have rental coverage on your active policy, you may be eligible. Here’s a quick way to find out:

  • Look for “Coverages” on your 国营农场 insurance card.
  • If t在这里’s an “R” in the line of characters, it means you have rental coverage.
  • You may also be able to rent a car if your car is stolen. Talk to your claim specialist to see if you qualify.

Paintless Dent Repair (PDR) takes out the dents and dings without damaging your car’s finish. 了解更多关于PDR的信息

使用 承包商定位器 to find a vendor in your area to assist in locating a contractor to repair your home.

Your policy contains limited coverage for jewelry, but you can broaden coverage and increase your limits with a Personal Articles Policy that protects jewelry and other valuables.

Note: This contains only a general description of available coverages and is not a statement of contract. All coverages are subject to all policy provisions and applicable endorsements. For further information, see your 国营农场 agent.